Thanks to our staff

 

 

JOONDALUP BREAST SCREENING CLINIC

"Health matters to my community, and locals have an expectation that they can receive quality health care close to home.

That is what we are delivering under the strong leadership of our new Minister for Health, Amber-Jade Sanderson.

The new Minister for Health was in Joondalup with me just last week to open the new Joondalup breast screening clinic—a state-of-the-art facility that will make a massive difference to the lives of women in Joondalup."

Emily Hamilton MLA
Member for Joondalup

 

 

OSBORNE PARK HOSPITAL

"I had an ACL reconstruction a few days ago at Osborne Park Hospital. My experience was good but what made it amazing was one of the nurses in the morning/mid-day shift at ward 6. [She] was amazing, she went an arms-length to cater to my needs. Her hospitality and kindness was like no other. Just one word to describe her service, AMAZING."

 

SIR CHARLES GAIRDNER HOSPITAL

"My GP appointment became an unplanned ambulance trip to Charles Gairdner Hospital. The medics in the ambulance were wonderful and certainly knew their business. The emergency ward was also excellent in their observations and care. I luckily ended up in the Cardiac ward on the 4th floor. The care and interaction were above excellent. The angiogram team experience was unbelievably good - we had a laughing session that left me in a great frame of mind for the test. My special ward nurse was SO thoughtful that I won't forget her. You couldn't ask for more. My very grateful thanks to all concerned."

 

 

OFFICE OF THE CHIEF EXECUTIVE

"I am writing to thank, on behalf of the WA Voluntary Assisted Dying Statewide Pharmacy Service, Stephanie Miller for her incredible work yesterday.

Stephanie worked tirelessly to ensure that one of our team was able to travel to Albany to enable a patient to fulfil one of their final wishes of accessing the VAD pathway.

Her ability and commitment to this is made even more impressive given that she is new to her role."

 

 

FAMILY BIRTH CENTRE

"Hello, I really want to commend Tash Tolley (midwife) from the Family Birth Centre at King Edwards. She cared for me exceptionally throughout my pregnancy and birth in March. Could not have asked for a better midwife and will definitely be going back to the FBC for any future pregnancies. Many thanks!"

Hayley Lohmeyer

 

 

SIR CHARLES GAIRDNER HOSPITAL

"A student nurse came into my Dad’s room to provide care. She was confident bright and engaging. She read my dad very well. All care delivered was with explanation, clear consent and respectful. She and the team supporting her professional development as a nurse deserve a shout out. Thank you."

 

 

KING EDWARD MEMORIAL HOSPITAL

I just wanted to thank the nurses for looking after me. You all calmed me down when I was quite anxious and worried. I was really humbled by the way you guys always checked up on me. And you can tell you lovely ladies do your jobs with dignity and passion and care.

Myriam, Samson WA

 

 

MATERNAL FETAL ASSESSMENT UNIT (MFAU)

“Thanks to Jen who was the first midwife I saw when I had to come to be checked at MFAU. Jen, you instantly made me feel at ease and I’m so happy that it was you who broke my waters and looked after me those first few hours of labour when I was finally induced. I felt that you completely understood how I was feeling about having a hospital birth and did everything you could to make the experience as good as it could possibly be for us. Your confidence and caring nature settled my fears and I can’t thank you enough for helping bring our son into this world.”

Kelsey, Mosman Park WA

 

 

COMMUNITY MENTAL HEALTH

"When I first went to Lower West Community Mental Health clinic I was upset and not wanting help... but I slowly grew to realise just how unwell I had been. With help from Sarah, I learned so much about myself and probably one of the most valuable things you taught me was that it was ok to ask, to reach out for help. I cannot begin to explain how much you have helped me. I just wanted to say thank you so much for everything you have done for me. You have helped me tremendously."

"During a very difficult time for me, social worker Lei Healy at Osborne Park Adult Mental Health Service provided me with more genuine care and support that I ever expected. I am forever grateful to Lei."

 

 

FAMILY BIRTH CENTRE

“Throughout my pregnancy the care we received at the FBC was nothing short of exceptional. Our midwife made me feel like I was her only client with the care, attention to detail and kindness she brought to every appointment, to every question, to every worry.”

Eliza, Scarborough WA

 

 

SHORT STAY UNIT (SSU) SIR CHARLES GAIRDNER HOSPITAL

"I was admitted to ssu for further hip surgery. As usual, I found the process was efficient from front reception through to ssu admission despite the extra covid checks required. Admission was quick and efficient and my nurse and student nurse were friendly and professional. Lots of warm blankets while I waited. I felt the coordinator was fantastic. Got things sorted, was so friendly and everything was done with a smile on her face including escorting me to theatre. Theatre staff as usual were fantastic. From holding bay, all ortho theatre staff (12 I think) and recovery staff who I dealt with, I was very well looked after. A huge thanks to my anaesthetist, after 6 hip surgeries, this was the first with minimal post op nausea. I returned to ssu early evening. I was looked after by the same nurse both on return and the following morning before discharge and overnight by another nurse. Both were fantastic. Friendly, caring, nothing was a bother and made my stay as comfortable as a hospital stay could be. Physio came around the following morning and got me up with crutches so I could be on my way- thank you. My discharge paperwork was completed quickly and once my meds were back from pharmacy I was on my way home. Thanks again to everyone involved in my care. In these ever-changing weird covid times, you guys are amazing. Keep up the great work."

 

 

KING EDWARD MEMORIAL HOSPITAL

“I just wanted to write to say how fantastic every single team member I came into contact with during my labour/birth/stay was at KEMH and how much I truly appreciate the care that I received from all of those involved during the duration of my time there.

It truly is a testament to the team that even though my birth ended up a little more complicated than I was hoping for, and my daughter had to be away from me in NICU for 24hrs, I am still so extremely happy with my entire experience and am so grateful that my daughter and I ended up with such great care to help us both through.”

Katherine, Parkwood WA

 

 

STATE HEAD INJURY UNIT

"I take a moment to write to express my gratitude to the State Head Injury Unit for your support throughout 2021 during my year of Post-Concussion Syndrome. You assisted with day-to-day strategies to cope with my brain working so differently for so long. Your advice and encouragement helped reduce my anxiety in relation to how my brain was working and what I might expect over time."

 

KING EDWARD MEMORIAL HOSPITAL

We would like to highlight the quality of care we received from the midwives. They worked tirelessly to ensure that we were well looked after at all hours of the day and night. They made us feel like a priority despite a heavy workload.

Sophie, City Beach WA

 

 

SIR CHARLES GAIRDNER HOSPITAL

"Recently I had an amazing experience during my kidney procedure. Starting with my nurse. She immediately put me at comfort and reassured me throughout with friendly conversation and a positive outlook. I then had another nurse in recovery who was equally friendly and reassuring. My doctors were so kind and patient, taking the time to explain the whole procedure and talk me through every step and what to expect. Overall I can only thank and feel blessed to have such caring and kind staff looking after me. Thank you, Charlies."

 

 

OSBORNE PARK HOSPITAL

"I've had to do a one-day colonoscopy procedure at the Osborne Park Hospital at Stirling. The staff were amazing. Honestly I would recommend anyone to go there. Osborne Park Hospital will be my choice if I ever have to visit a hospital. One happy patient right here, keep up with the good work and keep smiling. Most of all I would like to say a big thank you to my Nurse. He was just an awesome person who loves his job. Well done mate, you are making a difference when around people."

 

 

SIR CHARLES GAIRDNER HOSPITAL

"As a clinical healthcare worker, being diagnosed with an unknown brain tumour post stroke (one tumour bled) is scary enough, but being transferred to a hospital you have never worked at for neurosurgery adds another level of fear in my opinion. I was transferred to ward G52 under the neurosurgical team. I cannot speak more highly of the care, compassion, professionalism and humour, myself and my family received from support staff, nursing, allied health and surgical teams. As a nurse, I also was privileged and humbled to observe the same care provided to other patients, some who were, in my opinion, very abusive by the nature of their condition. The close-knit multidisciplinary teamwork and respect on G52 and the high dependency unit was palpable. Such an incredible team who I believe are a credit to the organisation. I have recovered from surgery, am home from rehab ward and about to commence the next part of my cancer journey. My extreme gratitude goes out to these saints who work in this area."

 

 

KING EDWARD MEMORIAL HOSPITAL

I would like to express my gratitude and thank all the staff for looking after me so brilliantly. I couldn’t have been in better hands!

Heidi, Coogee WA

 

 

KING EDWARD MEMORIAL HOSPITAL EMERGENCY DEPARTMENT

“I just wanted to reach out and compliment the ED nurse Kara…She really reduced my hospital and pregnancy anxiety and I left feeling assured I was going to be okay.”

Emily, Morley WA