How NMHS uses Care Opinion

Receiving and listening to stories from our patients, their families and their carers provide valuable feedback about the quality of the healthcare we provide.

Care Opinion is an online platform that enables members of the public to tell us about their experience with our services. This information is used to improve services and to recognise staff and teams who may go above and beyond our patient's expectations.

NMHS has implemented Care Opinion across all NMHS hospitals including:

  • Sir Charles Gairdner Osborne Park Hospital Care Group
  • King Edward Memorial Hospital (Women and Newborn Health Service)
  • Graylands Hospital (plus Mental Health and Dental Health)

Since introducing Care Opinion, NMHS has had:

What have we done to improve

As a result of what our patients tells us, NMHS hospitals have made or plan to make changes to improve the quality of services.

The most recent stories that have led to change or planned changes are:

 

Last Updated: 24/03/2021